I had a call today, from a guy who introduced himself as Alex, from Microsoft! I love these calls! I duly listened to him telling me about a serious problem with software on my computer. I asked him where he was – he got into the swing of it then, and told me he was in Reading which is, in his words “the UK headquarters of Microsoft”. “Wow, that’s amazing”, I said – I was quite enjoying the call by now!
By the way, the code he was spoofing belongs to Stoke-on-Trent. I was hoping to share that with him, and the fact that his call had flagged up as international but, sadly, I think he knew I was on to him, and he hung up!
**** Remember, Microsoft does NOT call you directly about problems with your computer.
Check out this article from the Windows Club for in-depth info.
Some good news, potentially, from BT about nuisance calls. Many of my customers continue to be plagued by theses rogue callers, offering PPI claims, insurance claims and the like. http://www.computing.co.uk/…/bt-plans-new-service-to-cut-of…
Unfortunately, I think there will still be a problem with”WITHHELD” numbers; GP surgeries, hospitals, and ex-directory customers frequently withhold their numbers for privacy reasons. However, the new BT Call Protect service is surely a step in the right direction.
I had a call yesterday from a withheld number, which turned out to be a UK company, offering to “manage my Google business listing”. How kind of them, I thought, until they told me it would be £250 + VAT for a year!! Watch out.
Continue reading Tackling nuisance calls?
I would like to wish all my customers, old and new, my very best wishes for a healthy and peaceful 2017.
Have you received a new device over Christmas, or perhaps treated yourself to a new printer or tablet, or convinced yourself that you needed to upgrade your iPhone or smartphone? Well, if you have, don’t forget to get in touch with me at firstname.lastname@example.org , or visit my website: HerefordComputerHelp.com if you would like some help with resolving any problems you encounter.
Thank you all for your custom over the past year.
Mark Giles: trading as Hereford Computer Help