When to use PDF files

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A question I often get asked by customers is: What is a PDF file, and when is it used?

I frequently CREATE my invoices and receipts in .docx format, and then SAVE A COPY in PDF format for emailing to my clients; they are more likely to be able to view a PDF file.

The following article, published yesterday at Makeuseof, gives a great explanation:

Pros and cons of PDF files (opens in a separate tab)

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